PC Repair and Maintenance

Divergex offers many services designed to help keep your computers running smoothly. We can handle any sized job, with an attention to detail that is unmatched. Whether you need a simple hardware upgrade or removal of a persistent malware infection, we have the expertise to get you back to work.

Remote Troubleshooting

If you can get online, we can likely check out your system remotely. Preventative maintenance, spyware and virus removal (detailed below) and other services can be performed while you watch. Remote troubleshooting is fast, reliable and saves money!

Spyware and Virus Removal

We all know someone who has been a victim of malicious software. From classic virus infections to the latest rootkit, scareware and phishing scams, more and more people are affected each day. These programs can steal your passwords, data, and especially your identity. The damage that can be done is devastating and can take years to repair. While the best course of action is always prevention, there are still occasions when something can slip through.

When that happens, I can help. For those in the local Sacramento area, I can come to your home or office to perform a proper diagnosis and cleanup of your system. I can also perform diagnosis and cleanup services remotely, so that no matter where you are you can get your system back in top-notch condition.

we use a proven diagnosis and testing method that identifies the malware on your computer. Then we take a methodical approach to remove all traces of that malware, so that it won’t come back. Finally we work to identify the route used to infect your computer so you can protect yourself in the future.

Upgrades and Repairs

Let’s be honest. Sometimes a simple upgrade can breathe new life into a slow computer. Sometimes it’s not worth the time, effort or money and it makes better sense to just replace it. We will tell you the best course of action, saving you time and most importantly, money.

From time to time, computers fail. Unfortunately, they tend to fail at the worst possible time. When that happens, most people simply toss the machine and replace it with a new one. Fair enough. But what about the time and energy invested in buying the new computer, setting it up, and retrieving all your data from the old system? If your computer only needs a simple repair, you may be able save a substantial amount of cash.

Data Retrieval

When a computer fails, there is often a chance to save the data on the hard drive. Instead of just tossing the old computer, we’ll take a look and assess whether your music, pictures and other data can be saved. If the drive itself has failed, we will properly dispose of the drive to ensure that no one can get access you your data.

If your data is retrievable, we will organize it and copy it to DVD’s or other media for you to restore to your new PC. If you prefer, we can copy the files to your new computer for you. You get to keep the DVD’s as a convenient archive of your data.

Networking

Small businesses often make use of multiple computers for their staff. The need to share files and other business information is increasingly important. Let Divergex design a networking structure that will be reliable and extensible for your current systems and any systems you may add in the future. We can set up a secure wireless network that allows you to share files with those you want while keeping out intruders. If you need a more robust solution, we can set up a proper file/media server so that everyone can access files from a central location. For reliability, a customized backup solution will be put in place to ensure a fallback in case your server ever experiences problems.